EHI Omnichannel Days
On 14 and 15 June 2016, The decision-makers and experts from the Omnichannel and e-commerce world will meet in Cologne for the fifth time.
The event held around 250 participants last year and expects this year an increase of 20 percent. The omnichannel transformation is in full swing. The omnichannel service set is expected by the customer and must now be implemented: Click & Collect, instore ordering options or the steady returns processing but also pose major challenges in 2016. In addition to meeting the technical requirement, retailers must equip themselves with omni-thoughts.