Internet Retailing Conference

Novotel, Hammersmith, London UK

The Internet Retailing Conference is going to be held in Novotel, Hammersmith, London on 14th October, 2015.

Azoya will sponsor the Stream 3 track focusing on THE ORDER. Don will deliver a track speech during the track session.

This is the 10th Annual Conference and a ‘decadian’ theme drives IRC's look at the fundamentals of multichannel retail, above and beyond the annual twitches, responses and hype of trends. In our fast-changing industry every twitch, innovation and new opportunity is hailed as a trend, but with the benefit of a decadian view we can assess the longer term directions and currents.

For 2015 IRC is going to look at the fundamentals within multichannel – the customer, the product and the order: these three elements define multichannel eCommerce. It will also consider these through decadian lenses: what has stood the test of time or not? How do we balance harvesting returns in the short term with building value in the long term? Put simply, how do we move from the ‘transaction’ to the  ‘customer’ and then to sustained value?

At IRC2015 we will draw heavily upon the experience of decadian speakers – those peers who were senior achievers in our industry a decade ago and who still inspire and deliver today.