No matter the size of your business, customer service needs to be at the heart of your business. An unhappy customer will not come back.
Azoya’s dedicated pre-sale/ post-sale customer service team can answer to all the demands of Chinese customers. Our China-based customer service team can respond to customers’ queries and complaints timely. We will also offer advisory services to retain more customers. A full refund policy & in-China parcel return service is also supported.
Trust your customer service with local professionals that understand the importance of customer satisfaction in the China e-commerce market.
- Customer service provided by native professionals
- Pre-sale and post-sale customer support specialist teams on multi-channel
- Timely response to customer enquiries and complaints
- Localized service to meet diverse demands of Chinese customers
- Exceptional customer services and crisis management partner in China to emergent issues
A full refund policy & in-China parcel return service
Timely response to queries.
Dedicated pre-sale/ post-sale customer service team